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- The New 3GS: does it work with 3GJUICE?
  2 weeks ago · 8 comments
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- Can you add me too in your list for extension cable for iphone with otterbox Thank you Philippe
  19 hours ago by Philippe
  
  in 3GJUICE “THE CABLE” - extension cable iPhone/iPod/iTouch
- Yes, will put you on that list. So sorry that the first try didn't succeed :(
  21 hours ago by 3gjuice
  
  in 3GJUICE “THE CABLE” - extension cable iPhone/iPod/iTouch
- Can't wait to see buy your upcoming version for the Otterbox defender case !!! any possible way to be put on a mailing list to be notified when you have it available ? Thanks
  21 hours ago by Jean-Claude Landau
  
  in 3GJUICE “THE CABLE” - extension cable iPhone/iPod/iTouch
- Rich, I can explain what happened; for the 3GS you must first power on the Major Mojo and then charge the phone. If you do it the other way round, you get the strange errors ;) Henk
  3 days ago by 3gjuice
  
  in The New 3GS: does it work with 3GJUICE?
- I plugged my new 3gs phone into a new major mojo three times and the phone said the device was not compatible. I then used it on my wifes 3g with no problems 3 or 4 times. Today in preparation to...
  3 days ago by Rich Barnett
  
  in The New 3GS: does it work with 3GJUICE?

iPhone battery extender

Jump to original thread »

The Days After: Six Customers Got No Juice At All

Started by 3gjuice · 9 months ago

So we were indulging ourselves in the compliments you gave us about 3G Juice. But then came Joel J. And Steve T. And Amaury D. And Lawrence G. And Christian D. And Dough C. They received non functioning prototypes by accident. We promised the unfortunate buyers a new battery and gave them some cash ... Continue reading »

6 comments

Hans van Zomeren
10 months ago

I just ordered a battery BECAUSE of the way you talk about your own errors. WTG! I would love to see Microsoft talk like that about Vista.

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Amaury Diaz
10 months ago

To be honest, it's refreshing to see accountability in a start-up company. So many companies these days just can't seem to bring themselves to say "Hey, we messed up. Our bad, but we'll make it right!". I got a personal response from Henk within hours of my emailing him. Compare and contrast that to the behavior of companies like Apple and Microsoft. Most notably, you don't see Apple publicly admitting their snafus, and those are biggies. Look at the problem with the MacBook Air's dreaded Core Shutdown. I'm an Air user, and I went through two laptop replacements and STILL Apple would not acknowledge the problem. They quietly released a patch a couple of weeks ago that they very diplomatically said "addressed processor core idling issues". And let's not even get started with Micro$oft and Vista...

I have to say that even though the unit did not work, or rather worked briefly then died, I was also impressed by the look, feel, and packaging of the product. This is obviously a well planned and executed venture, but as it often happens in real life, there are startup and growing pains that you have to be willing to share and assume if you are an early adopter. I'm just glad that Henk and 3GJuice are willing to go the extra mile in easing my pain. This bodes well for the company, and I am confident that when I get my new battery it will exceed my expectations. Way to go, people!

Amaury

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Pierre JOUBERT
7 months ago

wow!!!
I just wanted to say: BRAVO!
I'll be ordering one of your unit soon since it might keep me away from selling back my iPhone (as soon as i get it back from servicing)!...and i'll post info about this rpoduct on my blog since it will interest most professional iPhone3G users.
You just took away the major issue out of this beautiful hardware (and i am a Microsofteer!!!).
By the way if Doughr refuses the battery, i'm willing to accept it :)
..okay, i'm out!

But still, you just impress me for the way you handled your customers, and publically aknowledge your mistakes,...Way to go, and long life to your business.

Best regards,

PierrE.

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3gjuice
7 months ago

Thanks Pierre. Doughr never returned the battery, so he must have
found a purpose for it :)

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trinityprof
5 months ago

This is refreshing. I just ordered a battery off Amazon and sent your link and the order link at Amazon to a friend. I LOVE my 3G iphone, but I do go through battery life quickly. It was wonderful to read all the reviews on Amazon about your product. And, nice to read your little story here.

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